Privacy Policy
Art4Charity understand that you care how information about you is used and shared and we appreciate your trust in us to do that carefully and sensibly. This notice describes our privacy policy. By visiting Art4Charity, you are accepting and consenting to the practices described in this Privacy Notice.
Controllers of Personal Information
Any personal information provided or to be gathered by Art4Charity is controlled primarily by Hermes Management Ltd
Ashcroft House, 15 High Street North, Dunstable, Bedfordshire, LU6 1HX
Collection and Use of Personal Information About Customers
The information we learn from customers helps us personalise and continually improve your shopping experience at Art4Charity. We use the information to handle orders, deliver products and services, process payments, communicate with you about orders, products, services and promotional offers, update our records and generally maintain your accounts with us. We also display services that might be of interest to you. We also use this information to improve our online shop, prevent or detect fraud or abuses of our website and enable third parties to carry out technical, logistical or other functions on our behalf.
Here are the types of information we gather
Information you give us:
We receive and store any information you enter on our web site or give us in any other way. You can choose not to provide certain information but then you might not be able to take advantage of many of our features.
Automatic information
We receive and store certain types of information whenever you interact with us. For example, like many websites, we use "cookies" and we obtain certain types of information when your Web browser accesses Art4Charity.
Email communications:
To help us make emails more useful and interesting, we often receive a confirmation when you open an email from Art4Charity if your computer supports such capabilities. If you do not want to receive e-mail or other mail from us, please adjust your Profile .
Information from other sources:
We might receive information about you from other sources and add it to our account information.
What about Cookies?
Cookies are alphanumeric identifiers that we transfer to your computer's hard drive through your Web browser to enable our systems to recognise your browser and to provide features such as personalise greetings and storage of items in your Shopping Basket between visits.
The Help menu on the menu bar of most browsers will tell you how to prevent your browser from accepting new cookies, how to have the browser notify you when you receive a new cookie and how to disable cookies altogether. However, cookies allow you to take full advantage of some of Art4Charity's most innovative and useful features and we recommend that you leave them turned on. If you do leave cookies turned on, be sure to sign off when you finish using a shared computer.
Does Art4Charity Share the Information It Receives?
Information about our customers is an important part of our business and we are not in the business of selling it to others. We do not share customer information with any other organisation or company.
Business transfers:
As we continue to develop our business, we might sell or buy shops, subsidiaries or business units. In such transactions, customer information generally is one of the transferred business assets but remains subject to the promises made in any pre-existing Privacy Notice (unless, of course, the customer consents otherwise). Also, in the unlikely event that Art4Charity's assets are acquired, customer information will of course be one of the transferred assets.
Protection of Art4Charity and others:
We release account and other personal information when we believe release is appropriate to comply with law, to enforce or apply our Terms & Conditions and other agreements or to protect the rights, property or safety of Art4Charity, our users or others. This includes exchanging information with other companies and organisations for fraud protection and credit risk reduction. Obviously, however, this does not include selling, renting, sharing or otherwise disclosing personally identifiable information from customers for commercial purposes in a way that is contrary to the commitments made in this Privacy Notice.
With your consent:
Other than as set out above, you will receive notice when information about you might go to third parties and you will have an opportunity to choose not to share the information.
Whenever we transfer personal information to countries outside of the European Economic Area in the course of sharing information as set out above, we will ensure that the information is transferred in accordance with this Privacy Notice and as permitted by the UK's Data Protection Act.
How Secure Is Information About Me?
We work to protect the security of your information during transmission by using Secure Sockets Layer (SSL) software, which encrypts information you input.
We maintain physical, electronic and procedural safeguards in connection with the collection, storage and disclosure of personally identifiable customer information. Our security procedures mean that we may occasionally request proof of identity before we disclose personal information to you.
It is important for you to protect against unauthorised access to your password and to your computer. Be sure to Log off when you finish using a shared computer. Click here for more information on how to Log off.
What Choices Do I Have?
As discussed above, you can always choose not to provide information, even though it might be needed to make a purchase or to take advantage of Art4Charity features.
You can add or update certain information in your Profile. If you do not want to receive Terms & Conditions and other legal notices from us, such as this Privacy Notice, those notices will still govern your use of Art4Charity and it is your responsibility to review them for changes.
Terms & Conditions, Notices and Revisions
If you choose to visit Art4Charity, your visit and any dispute over privacy is subject to this Privacy Notice and our Terms & Conditions, including limitations on damages and application of the laws of England.
Our business changes constantly and our Privacy Notice and the Terms & Conditions will change also. We may email periodic reminders of our notices and conditions, unless you have instructed us not to, but you should check our website frequently to see recent changes. Unless stated otherwise, our current Privacy Notice applies to all information that we have about you and your account. We stand behind the promises we make, however, and will never materially change our policies and practices to make them less protective of customer information collected in the past without the consent of affected customers.
You provide most of such information when you search, buy, participate in a contest or questionnaire or communicate with customer services. For example, you provide information when you search for a product, place an order through Art4Charity, provide information in your account communicate with us by phone, email or otherwise, complete a questionnaire or a contest entry form. As a result of those actions, you might supply us with such information as your name, address and phone number, your credit card information, details of people to whom purchases have been shipped (including address and phone number), email addresses of people you give to us.
Automatic Information
Examples of the information we collect and analyse include the Internet protocol (IP) address used to connect your computer to the Internet, login, email address, password, computer and connection information such as browser type and version, your operating system and platform, purchase history, which we sometimes aggregate with similar information from other customers to create features such as Top Sellers, the full Uniform Resource Locators (URL) click stream to, through and from our website (including date and time), cookie number, products you viewed or searched for and any phone number used to call our customer services number.
Information from Other Sources
Examples of information we receive from other sources include updated delivery and address information from our carriers or other third parties, which we use to correct our records and deliver your next purchase or communication more easily, account information, purchase or redemption information and page-view information.
